How to Run the TPM Troubleshooter in Windows 11

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This article describes how to run the Troubleshooter Trusted Platform Module (TPM) on Windows 11.

TPM technology is designed to provide hardware based security related functionality. The TPM chip is a secure cryptoprocessor that helps you generate, store, and restrict the use of cryptographic keys.

If your device has a TPM chip and it’s not working properly, you may need to troubleshoot and fix the problem.

Start Windows 11 build 25905the Windows Security app has a TPM Troubleshooter feature under “Security processor troubleshooting “can help solve different issues with your device’s TPM security module.

The Windows Security app also provides relevant error messages about your security processor with messages to help you troubleshoot.

Run the TPM Troubleshooter in the Windows Security application

As mentioned above, starting with the latest Windows 11 Dev build, a new TPM troubleshooter feature is added to the Windows Security app.

Here’s how to access it and run the TPM troubleshooter to fix common TPM module issues in Windows 11.

First, open the Windows Security app.

You can do this by clicking on the menu Start and browse”Windows Security“. Then, below Best matchclick Windows Security application.

Windows 11 Look for the Windows security app in the start menu

In Windows Security application in “Security Overview page“, click the link Device security on the left or an icon on the screen.

Windows 11 security app device security options

Next, click on the link Security processor details under Security processor.

On page Security processor detailsselect a link Security processor troubleshooting to open the troubleshooter page.

On that page, you will find three sections: “Error message,”“TPM Troubleshooter ,”And “Remove TPM.”

Click button run under TPM Troubleshooter to find and fix problems with your TPM.

Below are some messages you may see when your device’s TPM module is not working properly.

A firmware update is required for your security processor (TPM). TPM is disabled and requires attention. TPM storage is not available. Remove your TPM. Device health authentication is not available. Remove your TPM. Device health authentication is not supported on this device. Your TPM is not compatible with your firmware and may not work properly. Missing TPM metered boot log. Try restarting your device. There is a problem with your TPM. Try restarting your device.

If Troubleshooter is unable to fix the problem, you may want to select one Remove TPM to reset the security processor to its default settings.

Be sure to back up your data before removing the TPM.

That is enough!


Security Processor troubleshooting


This post shows how to run the TPM Troubleshooter feature in Windows 11. If you encounter the above error or want to add something, please use the comment form below.


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