LG TV Says Wi-Fi Is Turned Off? Here are 4 Ways to Fix It

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Whether you want to surf the Internet or stream your favorite shows, you must have an active Wi-Fi connection on your LG TV. However, seeing the “Wi-Fi is turned off” message can be quite intimidating whenever you try to turn on Wi-Fi, as it prevents you from scanning for available Wi-Fi networks or connecting to them.

While most of the problems stem from a fault in your TV’s Wi-Fi module, adjusting a few settings on the TV can sometimes solve the problem. I have tried to cover all the fixes in this article.

Check for Wi-Fi Module Errors

When you open your TV, you will find a flat ribbon cable that connects the Wi-Fi module to your TV’s main board. , these cables can become loose, causing communication problems between the Wi-Fi module and the motherboard.

As a result, the main board cannot detect the Wi-Fi module and your LG TV says Wi-Fi is turned off.

Sometimes, even dirt and grime deposited on the Wi-Fi module can cause errors.

You need to open the back panel of your TV and look for what might be causing the problem.

Notes: As fiddling with the internal components of your TV voids the warranty, I do not recommend this method if the TV is still under warranty. Instead, take your TV to LG officials and have it repaired free of charge.

Turn off the TV, unplug the power cord and place it on a flat surface, facing the screen side down. Remove all screws to remove the back panel from the chassis. When you do, make sure you don’t leave any screws behind. Otherwise, you may damage the panel when you remove it. Once you remove the back panel, you can see the main board, power supply board, speakers and other electronic components of the TV. Find the Wi-Fi module. It is usually located near the left or right speaker and is connected via a ribbon cable to the main board. On some TV models, it may be located towards the bottom center of the TV. Trace the ribbon cable to see if there is any damage. The cable should move freely from the main board to the Wi-Fi module. Check if anything is crimping the cable. Carefully straighten the cable if it is bent. Pinch the entire cable using your index finger and thumb. Also, clamp the cable near the connector. If there is dust or dirt covering the Wi-Fi module or connector, clean it with a blower. Close the back panel by screwing in all the screws properly. Turn on your TV and try to access the Wi-Fi settings. Check if it works.

If this doesn’t work, the Wi-Fi module may not work or the ribbon cable is damaged. Please take your TV to an authorized LG repair center for further troubleshooting.

Tips: If you’re not planning on replacing the Wi-Fi module or servicing your TV, incidentally, you can also use an ethernet cable or a streaming device like a Roku or Fire Stick to connect your TV to Wi-Fi.

Factory Reset your TV

A factory reset is a last resort to resolve any software related glitches that might be preventing your LG TV from connecting to a Wi-Fi network.

Factory reset may not be a suitable option if you don’t want to lose customized settings and apps installed on your TV. However, you can still back up anything important on the TV and start the factory reset process.

Open Arrangement. Choose All Settings. Go to settings General. Move right and tap Reset to Initial Settings. Click OK for confirmation.

Successful Fixes for Other Users

Many users were reportedly able to enable Wi-Fi on their LG TV after changing the TV location and disabling the Quick Start+ feature.

Even if the fix seems far-fetched, I also advise you to try these fixes and see if they work for you too.

Change Your TV Location

Open Arrangementusing the Settings button on your LG TV remote. get down to All Settings and open. Once the All Settings menu appears, open it General. Move right and tap Location. Open LG Services Country. Some LG TV models may also include an option Broadcast Country. You must change the location of both. By default, the location is Set automatically. Change to whatever you like. You can choose Canada, US, or Mexico. Make sure it’s different from the current setting. Tap Yes in the prompt that appears at the bottom of your TV screen. Your TV will restart now. Try turning on Wi-Fi and see if it works.

Disable Quick Start Plus and Enable Live Plus

Open Arrangement. Choose All Settings. Go to settings General . Open QuickStart+ and turn it off. If your TV supports the feature Live Plusactivate also below General > Additional Settings. Reboot the TV and see if you can connect to the Wi-Fi network.


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